Privacy policy

Last Updated: August 5, 2026

At Lashdeal, accessible from our online store, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you visit or make a purchase from our website, in strict accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Information We Collect

When you browse or place an order on our website, we collect personal information necessary to provide our services and fulfill your orders, including:

Contact & Delivery Details: Full name (Ali Haseeb Khan / Customer Name), physical shipping address, billing address, email address, and telephone number.
Billing Information: Billing address and selected payment method details. Note: We do not store or have direct access to your full payment card details. All financial transactions are processed securely through encrypted, PCI-DSS compliant payment gateways.
Order History: Records of products purchased, transaction logs, order values, and customer support communications.
Technical & Browsing Data: IP address, browser type, operating system, device identifiers, and site interaction data collected automatically via cookies.

2. How We Use Your Information

We process your personal data for legitimate business and operational purposes, such as:

Processing, fulfilling, and delivering your orders.
Sending order confirmation emails, invoice details, and shipping tracking updates.
Providing responsive customer service and addressing your inquiries.
Detecting, preventing, and mitigating fraudulent transactions or security risks.
Complying with applicable Canadian federal, provincial, and local regulatory requirements.

3. Data Protection & Security Measures

We employ industry-standard technical and organizational security measures to keep your personal data protected:

256-Bit SSL Encryption: All sensitive data transferred through our checkout process is encrypted using Secure Sockets Layer (SSL) technology.
PCI-DSS Compliance: Our billing infrastructure strictly adheres to the Payment Card Industry Data Security Standard (PCI-DSS).
Restricted Access: Access to personal information is limited strictly to authorized personnel who require it to perform essential business operations.

4. Sharing Information with Third Parties

We do not sell, rent, trade, or lease your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our store:

Shipping & Logistics Carriers: (e.g., Canada Post, FedEx, UPS) to deliver your purchases safely.
Payment Gateways: To authorize card transactions securely and verify order authenticity.
Website Infrastructure: Partners providing hosting, web maintenance, and security firewalls.

All third-party partners are contractually bound to maintain data confidentiality and are strictly prohibited from using your information for any other purpose.

5. Cookies & Tracking Technologies

We use functional cookies to manage shopping cart items, remember user preferences, and analyze site traffic patterns. You can choose to disable or block cookies through your web browser settings; however, doing so may limit certain features or functions on our website.

6. Your Privacy Rights (PIPEDA & Canadian Law)

Under Canadian privacy legislation, you hold specific legal rights regarding your personal information:

Right of Access: You may request details about the categories and specific pieces of personal data we have collected about you.
Right to Accuracy: You may request that we rectify inaccurate or incomplete personal details.
Right to Withdrawal of Consent / Deletion: You may request the deletion of your personal data or withdraw consent for processing, subject to legal, tax, or transaction retention requirements.

To exercise any of these rights, please contact us at support@lashdeal.com.

7. Children's Privacy

Our website is designed for general adult audiences and is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data, we will take immediate steps to remove it from our records.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in legal, operational, or technical requirements. Any updates will be published directly on this page with an updated "Last Updated" date.

9. Customer Support & Contact Information

If you have any questions, concerns, or data requests regarding this Privacy Policy, please contact our privacy officer:

Store Name: Lashdeal
Physical Address: 1168 Albion Rd, Etobicoke ON M9V 1A8, Canada
Phone Number: +1 416-317-6193
Email Support: support@lashdeal.com
Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (Eastern Time - ET)

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